In this presentation you’ll learn what continuous discovery is, what some of the common pitfalls are, and how you can avoid them.
In this presentation you’ll learn when it makes sense to run a remote design sprint and 10 key lessons for running one.
In this 10 minute presentation find out what a growth mindset is, why having one is so important and some tips for gaining and growing your own growth mindset superpower.
User-centred design is a team sport, but all too often the wrong style of collaboration is utilised. In this presentation I cover how to determine and use the most effective collaboration style for a particular task.
Remote workshops can suck. Really suck. But it doesn’t have to be like this. Find out how to run remote workshops that not only don’t suck, but are productive, engaging and perhaps even a little bit fun.
Technical debt is a well-known problem when taking an agile software development approach, but what about design debt? This case study from UCD Gathering 2020 explains what design debt is and covers some strategies for dealing with it.
Get more done in less time. Sounds too good to be true, doesn’t it? But what if I told you that by using the power of UX life hacks – invaluable hints, tips and tricks for working smarter – you can! In this session from UX in the City 2019, you’ll learn some UX life hacks that I’ve built up over 15 years of working in UX.
Jobs-to-be-done is one of those concepts that intuitively makes so much sense, and yet still isn’t that widely known or used. The idea that you should focus on the job that someone is trying to do, rather than just the means of achieving. This talk from UX Cambridge 2017 covers how to use jobs-to-be-done to not only come up with innovative ideas, but to research and design better user experiences.
In this talk from UX in the City Manchester 2017 you’ll learn some design games for generating, exploring and communicating ideas, and for building a shared understanding within a team.
In this talk from UCD 2016 find out how to design more ethically engaging experiences and why UX designers should be focusing on making a positive impact on peoples’ lives, rather than chasing ever greater usage and engagement.