
Welcome to UXM, the digital home of Neil Turner
Here you’ll find articles and presentations I’ve written covering UX, user research, product management, Lean and Agile.
With experience across a range of industries, including software, healthcare, travel and education I specialise in B2B and Enterprise product design. As a proponent of User-centred design, Agile and co-design, I deliver results in complex domains by collaborating with teams and customers across the product design lifecycle.
Experience
UX & UI design
- User-centred design
- UI design
- Design systems
- Prototyping
- Wireframing
- User journey mapping
- Design workshops
User research
- User testing
- User interviews
- Competitor analysis
- Surveys
- Data & metrics
- Personas
- Research workshops
Agile & Lean UX
- Agile UX
- Lean UX
- MVPs
- User stories
- Storymapping
- Dual-track agile
- Agile workshops
UX leadership
- UX strategy
- Stakeholder management
- Team management
- Presenting
- Mentoring & coaching
- Training
- Recruitment
Case studies
UI design examples
Browse some examples of my UI design work across web, desktop and mobile.
Improving the Enterprise experience
I led a strategic initiative to improve the enterprise UX for Redgate Monitor, Redgate’s flagship database monitoring tool.
Discovery user research for a B2B product
I carried out critical strategic user research for a B2B product, including surveys, user interviews and concept testing with the Kano model.
Leading a design community of practice
I led and co-ordinated a community of practice for learning, practicing and sharing design and research best practice.
A user-centred approach to improving Enterprise technology
I used a user-centred approach to improve the UX for Enterprise technology within AstraZeneca offices, including leading the UX for a mobile app for office employees and visitors.
Improving engagement and retention for a mental health app
I led a redesign of the onboarding experience for a mental health mobile app, resulting in reduced drop-off from registration and increased frequency of app usage.
Testimonials

“Neil is a seasoned Design Lead who is able to draw on his many years of experience in the field. As a lead, he was responsible for the group’s research and design efforts across the entirety of our Monitoring problem space. He excels from an operational perspective and has really stepped up to own and drive significant improvement initiatives across the division, such as our internal design education programme. I’ve seen significant growth from Neil as a people manger, where he’s applied a lot of energy to support the wellbeing and personal development of his immediate team.”
Matthew Godfrey
Ex-Manager (Head of product design, Redgate)

“I worked with Neil at ieso, where he was an exceptional Lead Product Designer. Neil brought a wealth of experience and knowledge to the team. His combination of technical skills, experience, and proactive approach made him a key member of the ieso team.”
Jack Larner
Ex-Manager (Head of Design, ieso)

“I learned a tremendous amount from working with Neil. He is a natural leader, always leveraging his deep experience and knowledge to make actionable, valuable contributions to challenging situations. I can recommend Neil without hesitation for all design, product, UX leadership roles, and I will miss his kind presence and the multifaceted impact he added to the team.”
Salman Razzaki
Ex-Colleague (Senior Product Manager, ieso)

“Neil played a pivotal part in the design of our UXLS toolkit as he led the design team responsible for delivering the UXLS toolkit website. Neil expertly managed the team despite the challenges of leading a remote team under significant time pressures. Neil is clearly very knowledgeable and his contributions have been of the highest standard.”
Paula de Matos
Project Manager for UXLS project at Pistoia Alliance
Contact me
Get in touch. I’m based in Cambridge, in the UK.