Continuous discovery – holy grail, or poisoned chalice?
In this presentation you’ll learn what continuous discovery is, what some of the common pitfalls are, and how you can avoid them.
Presentations
Remote design sprints: lessons from a brave new remote world
In this presentation you’ll learn when it makes sense to run a remote design sprint and 10 key lessons for running one.
How to grow your growth mindset superpower
In this 10 minute presentation find out what a growth mindset is, why having one is so important and some tips for gaining and growing your own growth mindset superpower.
How to choose the right UCD collaboration style (UCD Gathering 2022)
User-centred design is a team sport, but all too often the wrong style of collaboration is utilised. In this presentation I cover how to determine and use the most effective collaboration style for a particular task.
Running remote workshops that don’t suck
Remote workshops can suck. Really suck. But it doesn’t have to be like this. Find out how to run remote workshops that not only don’t suck, but are productive, engaging and perhaps even a little bit fun.
Dealing with design debt (UCD Gathering 2020)
Technical debt is a well-known problem when taking an agile software development approach, but what about design debt? This case study from UCD Gathering 2020 explains what design debt is and covers some strategies for dealing with it.
UX life hacks – how to work smarter and get more done (UX in the City 2019)
Get more done in less time. Sounds too good to be true, doesn’t it? But what if I told you that by using the power of UX life hacks – invaluable hints, tips and tricks for working smarter – you can! In this session from UX in the City 2019, you’ll learn some UX life hacks that I’ve built up over 15 years of working in UX.
Using jobs-to-be-done to design better user experiences (UX Cambridge 2017)
Jobs-to-be-done is one of those concepts that intuitively makes so much sense, and yet still isn’t that widely known or used. The idea that you should focus on the job that someone is trying to do, rather than just the means of achieving. This talk from UX Cambridge 2017 covers how to use jobs-to-be-done to not only come up with innovative ideas, but to research and design better user experiences.
How to ditch meetings and start playing games (UX in the City)
In this talk from UX in the City Manchester 2017 you’ll learn some design games for generating, exploring and communicating ideas, and for building a shared understanding within a team.
How to design more ethically engaging experiences (UCD 2016)
In this talk from UCD 2016 find out how to design more ethically engaging experiences and why UX designers should be focusing on making a positive impact on peoples’ lives, rather than chasing ever greater usage and engagement.
UCD from across the pond – a case study in remote UX (UX Cambridge)
How do you design the UX for a complex website when you’re based in the UK and the users, business stakeholders and the rest of the design team are in America? In this insightful case study which I originally presented at UX Cambridge 2016 you’ll find out what lessons I learnt from tackling this challenge in a recent role.
An intro to ergonomics for mobile UX (UX in the City)
In this presentation which I originally delivered at UX in the City 2016 find out why ergonomics is so important to mobile ux, how we hold our devices and 11 rules of thumb for designing ergonomic mobile designs that not only look great but feel great as well.
Introducing the service model canvas (UX Cambridge)
In this presentation which I originally delivered at Cambridge 2015 you can learn what the service model canvas is and why it is so useful
How I managed to kick the UCD habit & learn to love lean UX (UX Cambridge)
In this presentation which I originally delivered at Cambridge 2015 find out why I went from a UCD evangelist and devotee to embracing a new dogma – lean UX
![UX – Are you Experienced? [Podcast]](https://www.uxforthemasses.com/wp-content/uploads/2015/08/Podcast-min-1024x576.jpg "UX – Are you Experienced? [Podcast]")
UX – Are you Experienced? [Podcast]
Listen to a chat I had with Mastering Business Analysis about UX and about how business analysts and UX professionals are really not that different.
How to ditch meetings and start playing games (UCD 2014)
Learn some simple design games that you’ll be able to apply straight away to your user-centred design projects. You’ll learn games for generating potential design ideas, for exploring ideas and for refining and evaluating designs with users.
A case study in making tablet friendly websites (UX Cambridge)
This presentation covers how TUI, Europe’s largest holiday tour operator set about making Thomson.co.uk and Firstchoice.co.uk more tablet friendly.
Moving from user centred thinking to system thinking
This presentation introduces system thinking (also known as service design) a way to consider the wider eco-system in which a user interacts with a service or product.
Delivering great UX when working with offshore dev teams
This short presentation outlines some invaluable advice for UX designers working with off shore development teams.
Moving from task based to experience based design (UX Cambridge)
A presentation I delivered at a UX Cambridge 2013. Find out how to design true multi-channel experiences and map out the complete end to end customer journey.
And what next? How to get the most out of your user research
A presentation I carried out at a UserZoom UX seminar. Find out how to ensure that you’re always designing with the target audience in mind.
An introduction to experience maps
An introduction to experience maps – a great tool for mapping out your users’ current experience, together with the sort of experience you’d like them to receive.
10 things every designer should know about people
Inspired by the rather splendid QI, this presentation covers 10 ‘quite interesting’ things about people every designer should know.
What is UX design? A behind the scenes tour
In this short presentation I look at what UX design is by examining the 7 ages of a web page – from the idea to the living breathing live page.
Scenario mapping for dummies
In this short presentation find out what scenario mapping is, how to carry it out and why it’s such a useful technique for your UX toolbox.
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