The importance of product first impressions
First impressions count and they are high stakes because you only have one shot. Here are some tips for creating good product first impressions.
Product Management
Why empathy with your users is not enough
We think we can put ourselves in the shoes of others, but really we can’t. Find out why empathy is an illusion and why you should value experience over it.
The cost of waiting for users to complain
Some teams will wait for users to complain about something before doing something about it. Find out why this can be costly approach and what you should be doing instead.
This MVP madness must stop!
First seen in 2011, a new, potentially dangerous form of collective madness has been infecting development and product teams around the globe: MVP madness. Find out what MVP madness is, why it can be so damaging and how to stop it infecting you, and your team.
How to deal with design debt
In today’s world of MVPs, experiments, Sprints and Agile product development, building up design debt is inevitable. Find out exactly what design debit is, how to tackle it, how to stop it building up too much and what you can learn from the Winchester mystery house.
How to build intuitive products by utilising mental models
Mental models are incredibly important when it comes to designing products and services that someone can use intuitively. Find out how to ensure that your designs are aligned with a user’s mental model and that users utilise the intended mental model in the first place.
How Fitbit have nailed gamification & 10 lessons you can learn from them
Gamification – using game mechanics, such as scoring, competition and challenges to motivate and encourage desired behaviours can be very effective. Find out how Fitbit have nailed gamification and 10 important lessons you can learn from them.
Why the best interface is just enough of an interface
As a UX or UI designer surely you should be designing lots and lots of interfaces. That’s your job isn’t it? Well, no. Find out why the best interface is just enough of an interface.
How 2 simple questions can help shape your product roadmap
Find out how 2 simple questions can help shape your product roadmap and how to use the kano model to think about how users will react to features, or perhaps more importantly, the absence of features.
Enhancing user stories with the C-word
Find out how to enhance your user stories with the c-word: CONTEXT. This updated version of the common user story template (As a … I want to … So that …) will add some much needed context to your user stories.