Capturing user feedback with Microsoft’s product reaction cards
Find out how to use Microsoft’s product reaction cards to capture what users really think and feel about a product.
UX research
10 questions to ask before any user research
Good UX design is built on good UX research. Here are 10 key questions that you should ask before kicking off any user research.
Dogfooding – Why companies should use their own products
Find out why Dogfooding, the practice of a company using it’s own products is generally a good thing, but like eating real dog food doesn’t come without it’s risks.
10 UX books that should be on your reading list
Here are 10 UX related books that I thoroughly recommend you add to your reading list.
25 things I learnt at UX Cambridge 2015
UX Cambridge is a community-drive conference; it has talks and workshops run by the UX community, for the UX community. Find out what 25 lessons I took away from this year’s conference.
Why designers should research and researchers should design
Find out why it’s so important that designers get involved in user research, and researchers get involved in UX design.
How to create great UX documents
The UX profession is very much in the documents game. Find out how to create insanely great UX documents time and time again.
Moving from task based to experience based design (UX Cambridge)
A presentation I delivered at a UX Cambridge 2013. Find out how to design true multi-channel experiences and map out the complete end to end customer journey.
And what next? How to get the most out of your user research
A presentation I carried out at a UserZoom UX seminar. Find out how to ensure that you’re always designing with the target audience in mind.
10 things every designer should know about people
Inspired by the rather splendid QI, this presentation covers 10 ‘quite interesting’ things about people every designer should know.