Good UX design is built on good UX research. Here are 10 key questions that you should ask before kicking off any user research.
Find out why Dogfooding, the practice of a company using it’s own products is generally a good thing, but like eating real dog food doesn’t come without it’s risks.
Find out why it’s so important that designers get involved in user research, and researchers get involved in UX design.
A presentation I delivered at a UX Cambridge 2013. Find out how to design true multi-channel experiences and map out the complete end to end customer journey.
A presentation I carried out at a UserZoom UX seminar. Find out how to ensure that you’re always designing with the target audience in mind.