Remote user testing 101
A presentation I carried out with a colleague discussing remote user testing at a Software East event dedicated to UX in software development. The talk covered moderated and unmoderated remote user testing and went through the pros and cons for each technique; some of the remote user testing tools available and some hints and tips for carrying it out.
1st March 2017 @ 12:29 pm
Hey Neil,
Great slideshare! Was wondering if there is a video of the presentation given?
What are your thoughts on the writing of tasks for unmoderated remote user testing? Here at UserTest.io (remote user testing tool) we’ve found that how you write your tasks/activities for your testers can play a huge factor on whether you capture the ‘why’ and the ‘what’.
Keep up the great work!
Cheers!
7th March 2017 @ 1:21 pm
Hi Preson,
There isn’t a video of the presentation I’m afraid. Absolutely the tasks you cover, and how you write the tasks is very important. I’d always recommend running a short trial with any tasks first. This allows you to test whether tasks make sense to users, and to check that you’ve included all the information required to complete the tasks.