Discovery research for a B2B product
I carried out critical discovery research for a B2B product, including surveys, user interviews and concept testing with the Kano model.
UX strategy
A design sprint to improve the enterprise customer experience
I organised and ran a 2-week design sprint to improve the enterprise customer experience for SQL Monitor, Redgate’s flagship database monitoring tool.
Defining the design vision for a key product
As the lead product designer I defined, agreed and actioned the design vision for SQL Monitor, Redgate’s key database monitoring tool.