I designed and prototyped a mobile app to allow gym users to easily track and log their weight training workouts on their smart phone.
I improved the usability, conversion rate and uptake of optional extras as the UX lead for an ambitious redesign of the holiday booking process on both the First Choice and Thomson websites.
I optimised the tablet experience for the Thomson and First Choice websites, and established design guidelines and training to ensure that all future designs are tablet friendly.
I carried out user-centred design work capturing the user requirements and creating a concept design for an IT system to be used by travel agents within 700+ Thomson and First Choice high street shops and call centres.
I was the lead UX designer for an ambitious redesign of the Thomson Airways website, the primary booking channel for Thomson Airways, the world’s largest charter airline.