Improving engagement and retention for a mental health app
I led a redesign of the onboarding experience for a mental health mobile app, resulting in reduced drop-off from registration and increased frequency of app usage.
Research
Redesigning navigation to improve the Enterprise UX
I led a redesign of the navigation for Redgate Monitor, a database monitoring tool. I improved the UX for Enterprise users by making critical paths easier to navigate and by creating a more scalable UI.
Discovery user research for a B2B product
I carried out critical strategic user research for a B2B product, including surveys, user interviews and concept testing with the Kano model.
Improving the Enterprise experience
I led a strategic initiative to improve the enterprise UX for Redgate Monitor, Redgate’s flagship database monitoring tool.
A user-centred approach to improving Enterprise technology
I used a user-centred approach to improve the UX for Enterprise technology within AstraZeneca offices, including leading the UX for a mobile app for office employees and visitors.
Designing an Enterprise travel agent IT system
I carried out user-centred design work capturing the user requirements and creating a concept design for an Enterprise IT system to be used by travel agents within 700+ high street shops and call centres.