Using metrics & user feedback to measure the UX
I led a project to better measure the user experience of Redgate products with metrics and in-product feedback.
Agile UX
Redesigning navigation to improve the user experience
I led a redesign of the navigation for a key product. Activities included usability testing, card sorting, story mapping and UI design.
A design sprint to improve the enterprise customer experience
I organised and ran a 2-week design sprint to improve the enterprise customer experience for SQL Monitor, Redgate’s flagship database monitoring tool.
A design sprint to improve product onboarding
I organised and ran a 1-week design sprint to explore how to improve onboarding for Redgate products.
Designing a pre-paid card app
I was the product designer for a pre-paid card app. I took a mobile first and atomic design approach to deliver a design within an Agile process.
Designing a concept patient portal
I used user-centred design thinking and an Agile approach to design a concept patient portal to improve patient retention within a global Type 2 Diabetes clinical trial.
Redesigning the Ubisense website
I used a UCD and Agile approach to redesign the website for Ubisense, a leading provider of location intelligence solutions to some of the world’s largest manufacturing, utilities and telecommunications companies.