I led a redesign of the navigation for a key product. Activities included usability testing, card sorting, story mapping and UI design.
I carried out critical discovery research for a B2B product, including surveys, user interviews and concept testing with the Kano model.
I led a project to better measure the user experience of Redgate products with metrics and in-product feedback.
As the lead product designer I defined, agreed and actioned the design vision for SQL Monitor, Redgate’s key database monitoring tool.
I organised and ran a 2-week design sprint to improve the enterprise customer experience for SQL Monitor, Redgate’s flagship database monitoring tool.
As part of the Design Academy at Redgate, a community of practice for learning, practicing and sharing design and research best practice I delivered and co-ordinated UX training.