Hi, I’m Neil – A user-centred designer & researcher
Welcome to UX for the Masses (UXM), my digital home. Here you’ll find articles and presentations I’ve written covering UX, product design and product management.
Latest articles
The cost of waiting for users to complain
Some teams will wait for users to complain about something before doing something about it. Find out why this can be costly approach and what you should be doing instead.
Stop using Agile as a design process
Many teams use Agile to not only deliver their product, but to design it as well. Find out why using Agile as a design process is a bad idea and what you should be doing instead.
The harsh reality of being a designer (and how to deal with it)
Being a designer can suck when the harsh realities of the real world repeatedly crush your design dreams. Get some tips for minimising the chances of this happening and for dealing with it if it does.
