Hi, I’m Neil – A UK based product designer & researcher
Welcome to UX for the Masses (UXM), my digital home. Here you’ll find articles and presentations I’ve written covering UX, product design and product management.
Latest articles
5 retrospectives to try with your team
Retrospectives are something that all teams should be doing on a regular basis. Find out 5 retrospectives to try with your team (or even on your own) along with templates and some hints and tips when running them.
UX deliverables are dead*, long live collaboration
Creating UX deliverables to document a design can not only be a waste of time, it can also be detrimental to the design process. Find out why you should be ditching UX deliverables in favour of collaboration.
Why empathy with your users is not enough
We think we can put ourselves in the shoes of others, but really we can’t. Find out why empathy is an illusion and why you should value experience over it.
