“Great designers don’t fall in love with their solution. Great designers fall in love with the problem” – Jared Spool. Find out why every design should start with the problem and how to use problem statements to build a shared understanding of the problem being solved.
Get more done in less time. Sounds too good to be true, doesn’t it? But what if I told you that by using the power of UX life hacks – invaluable hints, tips and tricks for working smarter, you can! Find out how to work smarter with over 150 UX life hacks covering design, research, workshops, work management and more.
Get more done in less time. Sounds too good to be true, doesn’t it? But what if I told you that by using the power of UX life hacks – invaluable hints, tips and tricks for working smarter – you can! In this session from UX in the City 2019, you’ll learn some UX life hacks that I’ve built up over 15 years of working in UX.
Imagine if at the start of every new project, you had to forget everything that you know about customers within that domain. It would be a crazy way to work and yet many teams do just this. Find out how a customer insights repository can help you to avoid this craziness and how to build one using free tools such as airtable and Reframer.
Online surveys are a quick and incredibly useful tool for gathering all sorts of user feedback, but all too often they are poorly designed. Find out over 40 ways to improve the UX of your online surveys.
Watching the Tour de France can make you a better UX professional. Don’t believe me? Here are 10 surprising lessons I’ve picked up from watching the Tour de France, that I believe are equally applicable to the world of UX.
Jobs-to-be-done is one of those concepts that intuitively makes so much sense, and yet still isn’t that widely known or used. The idea that you should focus on the job that someone is trying to do, rather than just the means of achieving. This talk from UX Cambridge 2017 covers how to use jobs-to-be-done to not only come up with innovative ideas, but to research and design better user experiences.