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 Working as an in-house (a.k.a. client-side) UX professional can be incredibly rewarding, but it can also be very lonely, frustrating and damn right infuriating at times. As someone who has spent most of their UX career working in-house I thought it be useful to share what I think some of the key things are for making it as an in-house UXer. . . . Read more  In a previous article I listed 10 common UX mistakes to avoid and outlined how to go about side stepping each one. Well like a modern day Hollywood franchise I’m back with 10 more because all good things need a sequel and it seemed a shame for so many important UX mistakes to be left on the proverbial cutting room floor. . . . Read more  According to George Bernard Shaw, “A life spent making mistakes is not only more honourable, but more useful than a life spent doing nothing”. Whilst making mistakes might certainly make you more honourable, avoiding them will make you infinitely smugger so to this end I’ve listed 10 common UX mistakes to avoid and outlined how you might go about side stepping each one. . . . Read more  Nobody enjoys filling out forms (unless they have some sort of a form filling fetish, in which case they clearly need help) but at least you can minimise the pain for your users by ensuring that your forms are as easy to use and as well designed as possible. In this article I outline some hints, tips and best practice guidelines for improving the usability (and resulting conversion rate) of your forms. . . . Read more  What makes a good UX designer? It’s an important question, not just for current and aspiring UX designers, but also for those looking to hire a UX designer and for those working with UX designers. In this article I outline some of the skills, characteristics and qualities that in my opinion a good UX designer should possess and discuss what it is that I think really makes for a good UX designer. . . . Read more  Priority poker is a really quick and easy design game for collaboratively prioritising items, be they features, goals, business objectives, usability issues, requirements, bugs or any number of other things. Priority poker will not only help to assign priorities but will also facilitate the discussion as to why something is important; and will help to ensure that everyone who needs to be is included in the prioritisation process. In this article I discuss what priority poker is, how you play it and when you might use it within a project. . . . Read more  Scenario mapping is a really quick, easy and dare I say it even fun way to collaboratively create, discuss and communicate user scenarios. Scenario mapping will help you to think about your users, to think about their tasks and most importantly to think about the sort of user experience you want to provide. It will also help to ensure that your designs are grounded in the real world because scenario mapping forces you to consider the context in which a design is likely to be used. In this article I walk you though step by step how to go about creating scenario maps and why they’re so damn useful in the first place. . . . Read more  Good enough design is about making a design as simple and as streamlined as it can possibly be, whilst still being good enough to meet the demands of users. It’s about getting more (or at least the same) from less. In this article I discuss some examples of good enough design and walk through some steps that you can take to create a design that’s simple, streamlined and good enough to meet the demands of your users. . . . Read more  There are all sorts of user experience related myths, misconceptions and down right mis-truths out there. All UXers use Macs; you’ve got to wear skinny jeans to be a real UX designer; Jakob Nielsen has declared the letter ‘C’ to unusable, to name but a few. Here are some of the most common UX myths that I’ve had to deal with and why they’re simply not true. . . . Read more  Wow, what a difference some well thought out UX design can make. I recently bought a new Humax video recorder (the imaginatively titled PVR-9300T) because I got fed up with the shortcomings of my old Humax model (the also imaginatively titled PVR8000T) and the difference in the user experience is quite something. The new model is a delight to use compared to to it’s slightly clunky younger sibling. This got me thinking about the importance of continually improving the usability and UX of your product, and how you might go about doing this. . . . Read more |
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