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 There might be no such thing as a free lunch but thanks to the wonders of Open Source software, freeware and trial software there most certainly is such a thing as free software. In this article I list 25 great free UX tools, including tools to help with prototyping, annotating, screen grabbing, site mapping, usability testing, accessibility and analytics. . . . Read more  Usability testing (a.k.a. user testing) is the undisputed daddy of usability techniques – it’s the Arnold Schwarzenegger of the usability world. On the face of it, it also seems incredibly simple and easy to do. You merely observe users as they use your product or prototype and then apply what you’ve learnt to improving the user experience. But like all simple ideas whilst it might be relatively easy to do, it’s difficult to do well. There’s an awful lot to think about when it comes to usability testing and so to help you get to grips with this mighty technique I’ve distilled some of what I’ve learnt in the hundreds of usability tests that I’ve run over the years into some useful usability testing hints, tips and guidelines. . . . Read more  Bipolar emotional response testing (BERT) – sounds like some sort of psychological examination technique right? Well yes it is loosely based on the repertory grid (which is a psychology interviewing technique) but it is also a damn useful means of capturing subjective design feedback from users and is especially useful for comparing different designs. Find out how to use BERT and why it should be an important addition to your user research toolkit. . . . Read more |
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