Find out why there is still life left in personas and why they’re just as relevant today as when they first showed up on the scene.
In part two of this guide to scenarios find out everything you need to know to start using scenarios to design products and service that really perform in the real world.
Scenarios are a great tool for designing products and services that really perform in the real world. In part one of this guide to scenarios find out what scenarios are and why you should be using them.
All great designers should also be great storytellers. Find out how to become a better storyteller, and by virtue a better UX designer.
An introduction to experience maps – a great tool for mapping out your users’ current experience, together with the sort of experience you’d like them to receive.
In this short presentation find out what scenario mapping is, how to carry it out and why it’s such a useful technique for your UX toolbox.
Scenario mapping is a really quick, easy and dare I say it even fun way to collaboratively create, discuss and communicate user scenarios. Find out how to go about creating scenario maps and why they’re so damn useful in the first place.