Think that you need to be a usability expert to carry out a usability review? Well I won’t deny that it helps (spoken like a true expert!) but since user experience certainly isn’t rocket science anyone can have a good stab at carrying out a usability review and learn a great deal in the process. In this article I walkthrough a method for examining the usability of an interactive system (website, application, mobile app etc.) by using a combination of a scenario based and heuristic (i.e. best practice guidelines) based review. I also discuss when usability reviews are most useful and outline some of the pros and cons of the technique. . . . Read more
