The importance of asking awkward questions
Find out what can happen when awkward question don’t get asked and why asking awkward questions is an important part of being a UXer.
Design principles
A guide to design principles & why you should be using them
Design principles are a great way to build a shared understanding of what good looks like for a product and service. Find out what design principles are, why you should be using them and how to decide on a set of design principles to follow.
How to design for ethical engagement
Addicted to technology? Don’t just blame big business, blame designers as well. Find out why you should be focusing on making a positive impact on peoples’ lives, rather than chasing ever greater product usage and how to create products that are more ethically engaging.
How to build intuitive products by utilising mental models
Mental models are incredibly important when it comes to designing products and services that someone can use intuitively. Find out how to ensure that your designs are aligned with a user’s mental model and that users utilise the intended mental model in the first place.
How Fitbit have nailed gamification & 10 lessons you can learn from them
Gamification – using game mechanics, such as scoring, competition and challenges to motivate and encourage desired behaviours can be very effective. Find out how Fitbit have nailed gamification and 10 important lessons you can learn from them.
Why the best interface is just enough of an interface
As a UX or UI designer surely you should be designing lots and lots of interfaces. That’s your job isn’t it? Well, no. Find out why the best interface is just enough of an interface.
A UX manifesto
Manifesto (noun) – A public declaration of intentions, opinions, objectives, or motives. Inspired by the well known Agile manifesto, find out what I believe to be true as I set out my own my UX manifesto.
8 great ways to communicate UX research insights
Believe me when I say that a long, detailed report is usually better at sending people to sleep than communicating key UX research insights. Here are 8 much better ways to communicate those all important UX research insights.
10 guidelines for great Dashboard design
Dashboard design has never been so important, but designing a great dashboard is not as simple as you might think. Fortunately help is at hand. Here are 10 guidelines to keep in mind when designing your next digital dashboard.
UCD from across the pond – a case study in remote UX (UX Cambridge)
How do you design the UX for a complex website when you’re based in the UK and the users, business stakeholders and the rest of the design team are in America? In this insightful case study which I originally presented at UX Cambridge 2016 you’ll find out what lessons I learnt from tackling this challenge in a recent role.