Redesigning the ProQuest platform

Female student at computer

ProQuest is a world leader in collecting, organising, and publishing information for researchers, staff, and students in libraries and schools around the world. Their core product is the ProQuest platform, a website for searching and viewing scholarly journals, newspapers, reports, working papers, and datasets along with millions of pages of digitised historical primary sources and more than 450,000 ebooks. Working with the ProQuest user experience and design team I was heavily involved in a redesign of the ProQuest platform website. ProQuest wanted a modern, responsive website that would deliver an exceptional user experience to its users.

What did I do?

  • Created an Axure prototype for an updated version of the redesign, covering key pages and journeys on both desktop and mobile. The prototype used the new ProQuest UX framework, a set of common product branding and look and feel guidelines and components based on Bootstrap.
  • Carried out usability testing of an early version of the redesign to gather user feedback.
  • Set-up and evaluated remote unmoderated usability testing of an early mobile version of the redesign using usertesting.com.
  • Worked closely with the Agile development team, including defining user stories, reviewing updates and being the point of contact for user experience design queries and questions within the scrum team.
  • Helped set-up and run a Beta trial of the redesigned website in order to benchmark the user experience of the new site against the previous design.

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