August 22nd, 2011
 Joseph Addison (an English author, playwright, politician and all round lover of the written word) once said that, “Reading is to the mind what exercise is to the body.” In which case give your mind the exercise it craves by picking up some good UX books and get reading. There are tons of UX books out there so to help get you started I’ve listed some that I think are particularly good for any aspiring UXers out there. . . . Read more
August 6th, 2011
 In a previous article I listed 10 common UX mistakes to avoid and outlined how to go about side stepping each one. Well like a modern day Hollywood franchise I’m back with 10 more because all good things need a sequel and it seemed a shame for so many important UX mistakes to be left on the proverbial cutting room floor. . . . Read more
July 8th, 2011
 According to George Bernard Shaw, “A life spent making mistakes is not only more honourable, but more useful than a life spent doing nothing”. Whilst making mistakes might certainly make you more honourable, avoiding them will make you infinitely smugger so to this end I’ve listed 10 common UX mistakes to avoid and outlined how you might go about side stepping each one. . . . Read more
May 17th, 2011
 Nobody enjoys filling out forms (unless they have some sort of a form filling fetish, in which case they clearly need help) but at least you can minimise the pain for your users by ensuring that your forms are as easy to use and as well designed as possible. In this article I outline some hints, tips and best practice guidelines for improving the usability (and resulting conversion rate) of your forms. . . . Read more
January 26th, 2011
 What makes a good UX designer? It’s an important question, not just for current and aspiring UX designers, but also for those looking to hire a UX designer and for those working with UX designers. In this article I outline some of the skills, characteristics and qualities that in my opinion a good UX designer should possess and discuss what it is that I think really makes for a good UX designer. . . . Read more
January 5th, 2011
 ‘Buy a feature’ is a simple and effective design game for getting people to choose the features that they would like to be available for a given product. It’s a great means of teasing out of people which features they would like and why. In this article I outline how to play the ‘Buy a feature’ design game and provide some useful templates for the game so that you can get started straight away. . . . Read more
December 15th, 2010
 Priority poker is a really quick and easy design game for collaboratively prioritising items, be they features, goals, business objectives, usability issues, requirements, bugs or any number of other things. Priority poker will not only help to assign priorities but will also facilitate the discussion as to why something is important; and will help to ensure that everyone who needs to be is included in the prioritisation process. In this article I discuss what priority poker is, how you play it and when you might use it within a project. . . . Read more
November 18th, 2010
 Wireframes, your time is up. You’ve served your purpose. You’ve brought order where there was once chaos and provided gainful employment for thousands of UX designers, but I’m afraid now it’s time for you to go to the big recycling bin in the sky. You’re just no longer cut out for the cut and thrust of UX design and have been replaced by that young upstart called rapid prototyping. In this article I argue why you too should ditch wireframes and embrace rapid prototyping. . . . Read more
November 5th, 2010
 Scenario mapping is a really quick, easy and dare I say it even fun way to collaboratively create, discuss and communicate user scenarios. Scenario mapping will help you to think about your users, to think about their tasks and most importantly to think about the sort of user experience you want to provide. It will also help to ensure that your designs are grounded in the real world because scenario mapping forces you to consider the context in which a design is likely to be used. In this article I walk you though step by step how to go about creating scenario maps and why they’re so damn useful in the first place. . . . Read more
October 12th, 2010
 Good enough design is about making a design as simple and as streamlined as it can possibly be, whilst still being good enough to meet the demands of users. It’s about getting more (or at least the same) from less. In this article I discuss some examples of good enough design and walk through some steps that you can take to create a design that’s simple, streamlined and good enough to meet the demands of your users. . . . Read more
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