A presentation I carried out at a UserZoom UX seminar. Find out how to ensure that you’re always designing with the target audience in mind.
A presentation I carried out with a colleague at a Software East event. Find out the pros and cons of remote user testing, along with some hints and tips for carrying it out.
View a presentation I gave to the Cambridge branch of the Institute of Scientific and Technical Communicators introducing personas and discussing how they might be utilised by technical authors when writing documentation.