“Great designers don’t fall in love with their solution. Great designers fall in love with the problem” – Jared Spool. Find out why every design should start with the problem and how to use problem statements to build a shared understanding of the problem being solved.
There are all sorts of questions that you could be asking when evaluating a design. However, you don’t need 20 questions, just these 3 simple questions to quickly evaluate a design and identify some potential improvements.
Exploratory UX testing sessions are a great way to quickly evaluate the UX of a product (or early design), to identify potential usability issues and to get teams thinking from a user’s perspective. Find out how to run an exploratory UX testing session with your team.
Get more done in less time. Sounds too good to be true, doesn’t it? But what if I told you that by using the power of UX life hacks – invaluable hints, tips and tricks for working smarter, you can! Find out how to work smarter with over 150 UX life hacks covering design, research, workshops, work management and more.
Imagine if at the start of every new project, you had to forget everything that you know about customers within that domain. It would be a crazy way to work and yet many teams do just this. Find out how a customer insights repository can help you to avoid this craziness and how to build one using free tools such as airtable and Reframer.
UX Cambridge is a community-drive conference in the heart of Cambridge. I had the opportunity to attend this year and went along to lots of great talks, workshops and tutorials. Find out the key lessons I learnt from this year’s conference.
A competitor review can not only provide design inspiration, it can provide an insight into the user’s mental model and the range of alternative products and services open to them. Find out how to run competitor reviews with these hints, tips and guidelines.
Mental models are incredibly important when it comes to designing products and services that someone can use intuitively. Find out how to ensure that your designs are aligned with a user’s mental model and that users utilise the intended mental model in the first place.
Gamification – using game mechanics, such as scoring, competition and challenges to motivate and encourage desired behaviours can be very effective. Find out how Fitbit have nailed gamification and 10 important lessons you can learn from them.
Many product teams are expanding the UI design role to also include UX (i.e. a UX/UI designer). Find out why this is often a bad idea, and why product teams benefit from having UI and UX designers.