Introducing the service model canvas

Introducing the service model canvas

Find out how to explore, de-construct and document an existing or new service with the service model canvas. A great new service design tool.

How to plan and run the perfect UX workshop

How to plan and run the perfect UX workshop

Workshops are a really key part of the UX process but all too often they are poorly thought out and poorly run. Here are my tips for planning and running the perfect UX workshop.