Hi, I’m Neil – A user-centred designer & researcher
Welcome to UX for the Masses (UXM), my digital home. Here you’ll find articles and presentations I’ve written covering UX, product design and product management.
Latest articles

The harsh reality of being a designer (and how to deal with it)
Being a designer can suck when the harsh realities of the real world repeatedly crush your design dreams. Get some tips for minimising the chances of this happening and for dealing with it if it does.

How to maintain quality with a UX checklist
A UX checklist can help to ensure that the desired quality for a user’s experience is maintained. Find out what a UX checklist is, how to create one and how to use it to maintain quality.

Sorry, but we are not all designers
“We are all designers” has become a rallying cry for some in the design industry. But is this true? Is this the right message to be sending out into the world? I’m not so sure.